sitepolicy

Site Policy

Personal Information Protection Policy

This website(https://www.tokyo-platform.metro.tokyo.lg.jp/) recognizes the importance of personal information protection and handles personal information such as applicants obtained through the Smart Tokyo DATA CONNECT PROJECT(Hereinafter referred to as “Services”), which is a project commissioned by the Tokyo Metropolitan Government, in accordance with the following policy.

What is personal information?

Information that can identify a specific individual, such as address, name, telephone number, e-mail address, etc. provided by the Tokyo Metropolitan Government through this website.

About Scope

This policy applies only to this site and not to other sites linked to this site.
The handling of linked information is the responsibility of each organization.

Acquisition of Personal Information

This website shall properly acquire the Personal Information and shall not acquire the Personal Information by unauthorized means.

Compliance with Laws and Regulations

This website will comply with the Personal Information Protection Law, relevant government guidelines and other laws and regulations related to the proper handling of personal information.

Use of the Personal Information

  1. This website will use the acquired Personal Information only within the scope of the Purpose of Use. If the use exceeds the scope of the intended use, the consent of the user is requested in advance.
  2. When this website obtains the Personal Information, it will disclose the purpose of use in advance. When changing the purpose of use, the consent of the user is required.
  3. This website may entrust the handling of the Personal Information to a third party in carrying out the Business. In that case, the Company will manage the Personal Information appropriately, including entering into a contract with the subcontractor regarding the handling of the Personal Information.

Third Party Provision of Personal Information

When this website provides the Personal Information to a third party, it will seek the consent of the person in advance, except as provided by laws and regulations. The Personal Information will not be provided to any third party without the consent of the person.

Security Management System for Personal Information

  1. In order to prevent the loss, alteration, or leakage of Personal Information, this website will appropriately manage the safety of the handling of Personal Information, including information security, and strive to prevent unauthorized access, leakage, loss, or alteration of Personal Information.
  2. In order to properly manage the Personal Information, this website will assign a person responsible for the management and manage it securely.
  3. This website will periodically review its management system and initiatives for the protection of Personal Information and strive for continuous improvement.
  4. This website will provide training to employees, employees and other employees who handle the Personal Information on how to protect and properly manage the Personal Information, and ensure the proper handling of the Personal Information in the Business.

Disclosure, correction, suspension of use, etc.

This website will respond appropriately in accordance with laws and regulations when requested to disclose or correct personal information in accordance with the Personal Information Protection Act.

User information that does not include personal information

This site automatically collects information such as Internet domain name, IP address, and browsing environment of this site (hereinafter referred to as “user information”.).
The user information collected is limited to the content for the purpose of improving the usability of this site, and will be used only within that scope.
However, statistically processed information such as access information and browsing environment of this website may be disclosed.

About using Google Analytics

This website uses Google Analytics, a tool for access analysis provided by Google Inc. to improve services and improve websites.
Google Analytics uses cookies issued by this website to collect website usage data (Access status, traffic, browsing environment, etc.) without personally identifying information.
The use of cookies is governed by Google’s Privacy Policy and Terms.
We use this data only for purposes related to analyzing website usage, creating reports for site operators, and providing other services.
For an explanation of Google Analytics terms of service and privacy policy, see the Google Analytics site.

You can also opt out of Google Analytics tracking by using the Google Analytics opt-out add-on.
The Google Analytics Opt-Out add-on was developed to enable website users to disable JavaScript use of their data.
To take advantage of this feature, download this add-on and install it in your browser.

About Technology

Recommended Environment

We recommend the following browsers for safer and more comfortable use.

  • Microsoft Edge latest version
  • Google Chrome latest version
  • Mozilla Firefox latest version
  • Safari latest version

use technology

1. Cookie

We use cookies to make browsing more convenient for our users when they visit us, and to obtain information to improve our site on an ongoing basis.
Cookies are information sent from a server related to the operation of this website to the user’s browser and recorded on the user’s computer.
However, the information recorded does not contain any personally identifying information such as the customer’s name, address or telephone number.
In addition, there will be no direct adverse effect on users’ computers.
In order to keep track of the access status of each page, we may use cookies from third-party companies that we outsource to our site.
Users can opt out of receiving cookies by controlling their browser settings.
Even in that case, your browsing of this website will not be significantly affected. Please contact the help of the software or the manufacturer for setting up the browser.

2. JavaScript

This site uses JavaScript in some of its content to make it easier to use.
Please note that if JavaScript is not turned on (enabled) in your browser settings, it may not be displayed correctly or you may not be able to operate it.

3. SSL(TLS)

This site uses TLS encrypted communication in some services to improve security levels.
To use the applicable service, your web browser must support TLS1.2. By using a web browser that supports security functions, personal information such as names, addresses, and phone numbers entered by users are automatically encrypted for transmission and reception.
Even if a third party intercepts the transmitted data, there is no need to worry about the contents being stolen. In addition, the page may not be available due to firewall settings.

4. PDF

To view PDF files, Adobe Reader is required.
If Adobe Reader is not installed or the contents of the homepage are not displayed correctly, please download the latest version before viewing.

Information Security Policy

This website protects information assets from threats with the aim of continuing its business based on the trust of users and fulfilling its social mission as an administrative agency.

  1. In order to maintain the safety and accuracy of information assets, we will endeavor to prevent unauthorized access, destruction, alteration, loss and leakage, and implement appropriate safety measures.
  2. The handling of information assets shall comply with the Tokyo Metropolitan Cybersecurity Basic Policy, laws and regulations, and other regulations.
  3. When the processing of information assets is outsourced, the Tokyo Metropolitan Government conducts it under appropriate management.
  4. We will establish a system for continuous improvement and aim to maintain and improve information security.

Terms of Use

Disclaimer

We may change the posted information without notice. We shall not be liable for any loss arising directly or indirectly from the use of the information or contents contained in this website.
The Tokyo Metropolitan Government makes every effort to ensure the accuracy of the information on this website, but the Tokyo Metropolitan Government assumes no responsibility for any actions taken by users using the information on this website.

Prohibited items

The following actions are prohibited when using this website.

  • Conduct that interferes with or interferes with the operation of this website.
  • Acts that cause nuisance, disadvantage, or damage to privacy to other users, third parties, or the Tokyo Metropolitan Government, or are likely to cause nuisance, disadvantage, or damage.
  • Acts that are contrary to public order or morals or are likely to be so.
  • an act that violates a law, statute, or ordinance.
  • Other acts deemed inappropriate by the Tokyo Metropolitan Government.

Jurisdiction and competent courts

Unless otherwise specified, the use of this website and the interpretation and application of the Terms of Use set forth herein are governed by Japanese law.
For all disputes related to the use of this website, the Tokyo District Court shall be the exclusive court of first instance.

Cookie Policy

Use of cookies and similar technologies

We use cookies and similar technologies to collect certain information in order to improve our services by analyzing your usage and to provide services and advertisements that are more suitable for individual customers.
This policy explains these treatments. Please refer to this website’s personal information protection policy regarding the handling and transfer of personal information.

What are cookies and similar technologies?

Cookies refer to data that is transmitted from the website and which is saved on the device as tags for the identification of the device, when a device (computer or mobile device, etc.) is used to access the website by the user.
The use of cookies allows for the acquisition of information such as the number of visits made to the website from the device being used, as well as other websites that the customer has visited in the past.
It should be noted that the functions of cookies and similar technologies can be disabled from the settings of the browser being used, as described in 4 below.

Purpose of Use of Cookies and Similar Technology

  1. (1) Ascertaining of usage status and examination for service improvements The website, in order to improve the website and the services provided to users, may use cookies and similar technologies to collect from the user information on the usage status of the website, and may analyze and use such information.
    The website mainly uses the following tools for this purpose.
    Google Analytics Tool Provider: Google Inc.

How to Disable Cookies and Similar Technology

  1. (1) To disable all cookies
    The cookies saved to the user’s device will continue to be saved on the device until they are intentionally deleted by the user, or until their respective expiration date passes.
    The majority of well-known browsers have the acceptance of cookies enabled as the default setting, but allow for the disabling of cookies by the user changing the settings on their browser.
    Please refer to the links below for information on how to change cookie settings in each browser.

  2. (2) To disable individual cookies
    In order to disable the Google Analytics described above in (1) of “Purpose of Use of Cookies and Similar Technology,” please download and install “Google Analytics Opt-out Browser Add-on” on the page provided by Google Inc. linked to below, and change your browser add-on settings.
    It should be noted that the use of this add-on may impact the use of Google Inc. products and services.

Other

Site Policy Changes

This site policy may change without notice.

Other

Unless otherwise specified, your use of this site or the interpretation and application of this site policy is governed by Japanese law. The Tokyo District Court shall be the court with the exclusive jurisdiction of the first instance in all disputes related to the use of this website.

Inquiries

For inquiries about this site, please contact us from the inquiry form.